Booking Terms
Maximum Occupancy :
All Villas accommodate a maximum number of guests, which is stated in our descriptions, and must be adhered to unless otherwise agreed to prior to receipt of full and final payment. Reservations shall be for a specific number of guests, which may not be exceeded, unless has been authorized by Baliprivateholidays.com
Legality Registration :
In accordance with the Laws of Indonesia all villas guests must be registered with the authorities (Police Department) within 24 hours of arrival at their destination.
A photocopy of each guest’s passport will be requested by one of Baliprivateholidays.com’s staff or Villa’s staff upon of shortly after arrival at their villa.
A registration form must be promptly filled out and signed by each guest, the cost of which shall be for the account of the lesser.
Security deposits :
A security deposits are required for some villas. Deposits are to be paid on arrival, and will be refunded in full on day of departure, unless damages/repairs need to be performed, in which case refunds will be made by bank cheques /transfer less cost of damages.
Telephone Use at Villa :
The credit card holder will be billed for all calls, at cost (plus 10% Government tax). Additionally, a 25 % surcharge will be levied.
Changes Of Reservation :
US$ 50.00 administration charge will be levied to any change/s for a villa reservation or US$ 10.00 for hotel room reservation, which has been confirmed, and for which a deposit has already been paid.
Flight Information :
Guest/s name/s should be submitted to the reservations office prior to final payment along with flight information for both arrivals and departures with respect to airport transfers.
Rates :
All Rates are quoted in United States Dollars and subject to changes without prior notice.
What’s Included?
The properties are fully equipped with bed linens, towels, cooking utensil etc. Item such as toilet paper, soap and drinking water are supplied at the villa - just the same amenities when staying in a hotel.
Items such as toilet paper, soap & drinking water are supplied at the start of the rental, and in most cases, as such items need replacing the cost shall be borne by the tenant/s.
Tax and Service :
There are currently NO taxes, hidden cost, staff salaries, service fees or management fees. All are fully inclusive in the rent. Gratuities for house hold staff shall be left to guest’s discretion.
Minimum Stay :
It also varies. The outline: low season = 2 nights, high = 5 nights and peak = 10 nights.
Payment :
A 50% - non refundable deposit is required by the villa owner to secure the villa. And final payment to be settled 45 days before arrival in
Accepted payment by credit card (Visa Card and MasterCard only) with 3.50 % surcharge for the bank’s administration fee. Clients will need to send a guarantee letter by FAX to enable us authorized or to debit such amount on the card, together with the copy of its both sides and a copy of your passport. It must be processed in Indonesian Rupiahs by law and will be converted at the prevailing bank-selling rate for US Dollar.
Cancellation :
All deposit payments are non-refundable.
Balance of Payment which has been paid will be refunded less one night at confirmed rate if guests cancel the reservation at least 14 nights prior to the arrival. If the cancellation is done less than 14 nights prior to the arrival date, means we already paid full payment to the villa, we will only do its best to negotiate with the owner of any villa to get the refund. Cost of refunding shall be borne to guests’ own account.
We must receive notice of cancellation in writing.
Herebali.com is not responsible if guests cancel their reservation upon arrival or just refuse to stay at the confirmed and fully paid villa with any reason. We are pleased to assist to find other accommodation, but all cost is at guests’ own account.
If guests have to delay their holiday for any reason but will definitely come to the same villa at the same season based on the availability, we will keep all payment. But if they wish to change the villa, all deposit payment is non refundable, and Herebali.com will keep the balance of payment only for the new confirmed villa.
Baliprivateholidays.com is not responsible if guests shorten their holiday period with any reason upon arrival or within the holiday period and will not refund the rest of the payment.
Travel Insurance :
With potential medical, liability, cancellation risks involved in holidays, travel insurance is important, as deposits and rental payments are not refundable after a reservation has been confirmed. We highly recommend to buy an all-inclusive travel insurance package which covers all your expenses if you need to cancel your holiday due to personal reasons or a world event.
Check-out Time :
At some Villa Check-out time is 12 noon and Check-in after the 14:00 hours
Liability :
Baliprivateholidays.com will not be responsible under any circumstances to refund any unused portion of with respect accommodations, including any substitutions. If any services accommodations are substituted, Baliprivateholidays.com will at all times and in good faith endeavor to substitute services accommodations of a comparable type.
Baliprivateholidays.com disclaims any and all liability for property loss or damage, as well as injury including death sustained by any person whilst residing at a private villa, hotels, or whilst engaged on any tour, whether the loss or injury occurs as a result of breach of contractual obligations of Baliprivateholidays.com, its servants, employees or agents.